Point West Apartments

116 Cromwell Road, Kensington, London, SW7 4DS


Nearest Tube Station: Gloucester Road

Customer Rating: 8/10


Rates from £122 per night

This property has a minimum 90 night stay.
  • With a conveniently central location these South Kensington apartments are an excellent choice for any traveller. Situated just a short walk from the Museum Quarter and the Earls Court and Olympia exhibition centres the Point West Apartments are perfectly placed in one of the most desirable areas of London.

    These inviting London apartments are set in an attractive residential complex and offers guests modern city living at its best. Bright, spacious and incredibly comfortable, these serviced South Kensington apartments are a welcome alternative to a hotel. 

    • Check in is from 14:00 and check out is by 10:00, Monday - Sunday
  • General Facilities

    • Car Parking On-site (£)
    • Concierge
    • Internet Access
    • Lifts
    • Linen Change
    • Maid Service/Housekeeping
    • Secure Entry System
    • Security
    • Wireless Internet Access

    Additional Information

    • Car Parking On-site - On request. Subject to additional charge
    • Internet Access - Wireless
    • Linen Change - Weekly
    • Maid Service/Housekeeping - Weekly

    Apartments Facilities

    • Air Conditioning (£)
    • Baby Cots on Request (£)
    • Bath With Shower
    • Bathroom Products
    • Dining Table and Chairs
    • Direct Line Telephone (£)
    • Dishwasher
    • Double Glazing
    • DVD Player
    • Electric Fans on Request
    • Full Kitchen
    • Hairdryer
    • High Chairs on Request (£)
    • In-room Safe
    • Internet Access
    • Ironing Facilities
    • Microwave
    • Oven
    • Refrigerator
    • Telephone
    • TV
    • Washing Machine
    • Wireless Internet Access
    • Work Desks (£)

    Additional Information

    • Air Conditioning - On request. Subject to availability and additional charge
    • Baby Cots on Request - On request. Subject to additional charge
    • Work Desks - On request

    Business Facilities

    • Direct Line Telephone (£)
    • Internet Access
  • Deluxe Studio Apartment

    Sleeps 2 Bathrooms 1

    Ideal for one or two people, this apartment has a combined living and sleeping area with a concealed double wall bed. There is also a full kitchen. The apartment is approximately 350 square feet.

    Deluxe One Bedroom Apartment

    Sleeps 2 (+1) Bathrooms 1

    This one bedroom apartment comes equipped with a double bed, full kitchen and bathroom. Some have access to a balcony and must be requested at the time of booking but is not guaranteed. The apartment is approximately 750 square feet.

    Deluxe Two Bedroom Apartment

    Sleeps 4 (+1) Bathrooms 1

    This two bedroom apartment comes equipped with a double bed in both bedrooms, full kitchen and either one or two bathrooms. The apartment is approximately 920 square feet.

    Please note: Some of the Deluxe Two Bedroom Apartments are Duplex style.

  • Situated in the desirable South Kensington area the South Kensington London Apartments are ideally placed whether you are staying on business or visiting on a short break. The famous Museum Quarter, home to the Natural History, Science and Victoria & Albert museums, is just a short distance away and Hyde Park, Kensington Palace and Kensington Gardens are close by. The Earls Court and Olympia exhibition centres are within easy walking distance and nearby transport links offer access to the rest of London.

  • Just a short walk away is Gloucester Road tube station which offers services on the Circle, District and Piccadilly lines.

    This property benefits from being outside London's congestion zone

    • American Express American Express (4.5% surcharge)
    • Maestro Maestro
    • Mastercard Mastercard (2.99% surcharge)
    • Visa Visa (2.99% surcharge)
    • Visa Debit Visa Debit
  • If you would like to enquire about availability for this apartment, or to get more information please click here

Customer Reviews

  • Range of facilities

  • Location

  • Customer service

  • Cleanliness & comfort

  • Value for money



Point West Apartments

We found this apartment to be in a great location close to tube station, supermarkets(x2), eating out and London attractions (especially Kensington Gardens and Hyde Park). Our only concern was that the apartment you look at online is not the apartment you are necessarily assigned. This however proved a plus for us as we were 2 couples and were given an apartment with an extra bathroom which was extremely handy. One bedroom was on the lower floor and the living area and bedroom 2 were on the upper floor which was accessible from a narrow and steep staircase. Some people would have found this very difficult. Communication was always answered quickly & efficiently especially when fans were required. (Heatwave in London!) Cleanliness was only fair and very basic kitchen equipment. Overall we had a very pleasant stay.


Point West Apartments

great place to stay, only thing I would change would be the chairs, need to be more like a arm chair

Will come back to again.

by Sheryl Penny


Point West Apartments

Chanon Rungruengpaitoon left a rating


Point West Apartments

The location was excellent (Thanks Becky) but we were a little disappointed with some aspects of room 223. The overall facilities were fine as there was everything we needed, but some of the condition was a little tired and/or slightly damaged. I will list some concerns and maybe the owners may want to consider:

1. Main room, bedside lamp temperamental and lose bulb. Lounge corner lamp, sockets loose and light didn't always work.

2. All the electrical testing dates were out (according to stickers) - linked to some of other comments added to general anxiety about electrics altogether.

3. Kettle kept turning itself on - not convinced electrics were right.

4. Some damage to the settees - torn leather effect on some of arms.

5. Bathrooms generally tired, plugs missing, one shower head not adjustable, not the cleanest or up to date.

6. Very windy and cold in both bathrooms.

7. Worn setting markings on cooker - couldn't work out what was what and didn't use in case used wrongly.

In saying the above I am trying to be constructive and some help to the owners, but spent a lot of time sight seeing so didn't ruin the break. Will happily use booking agent again, as looking to return later in year but will chose a different accommodation.

Simon Mottram 3.4.15

by Simon Mottram


Point West Apartments

We are delighted with the apartment. We have everything that we need in it and are comfortable.

Will certainly come back again and recommend to others.

by Carl Saldanha


Point West Apartments

The apartment we had at crown was quite nice and a good size with two bathrooms two bedrooms and a full kitchen with laundry facilities. Upon arrival, we had to wait quite a while for someone to show up to let us in, as the front desk is for permanent residents only, not us tourists. The additional rollaway bed we paid for ended up being an inflatatble mattress on the lounge room floor, which we had to inflate and makeup ourselves - but I guess that's not so bad. Our biggest complaint was the noise!! The proximaty to the railway station is fantastic, but what we didn't realise was that the trainline was not underground, but above ground right next to this hotel, and is on both sides of the apartments, so there is no getting away from it. Previous reviews mentioned the noise, but you know how people like to exaggerate, so I brushed it aside. But it really was quite loud in our apartment. It was pretty warm when we were there at the start of July, and with no airconditioning, we were unable to open the windows for relief because of the noise. Again, a great apartment in a great location, but just be prepared for the trains!

by Joanne Armstrong


Point West Apartments

Hot water supply was a little variable blowing hot and cold. Kitchen very high standard, bathroom a little less so with some rusty/black discolouration of tile grouting.

Overall very good and would go back.

by Richard Griffiths


Point West Apartments

we found the facility clean, convenient and easy to work with. The location is great, Phillip from housekeeping was a wonderful host who allowed us to leave our bags and then got us checked in an hour earlier than scheduled.

The unit was clean, and as advertised. The rooms were in excellent shape, sized according to our expectations. We had clean rooms, towels, bedding and a working internet connection.

The negative reviews in other spots contain two items, the train noise and the front desk at Point West apartments. One the train noise is real, but we never found it a problem from the 5th floor. The front desk staff were as helpful as could be, save for one person, keep in mind you are not their customer.

Phillip from the housekeeping staff was more than helpful, a wonderful host who went out of his way to help us.

by 2 adults, 3 kids ages 2-13


Point West Apartments

The hallways had a very musty smell, we had to change lifts (and walk across an enitr floor) to access our apartment.

There was no cooling in the apartment, and no curtains on windows, so sun streams in, effectively boiling anyone inside.

The first portable a/c unit provided did not work, and the second had little effect.

The apartment was clean (apart from the dishwasher being full on our arrival), but the state of the facilities left a bit to be desired.

by Andrew Stewart


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