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Customer Rating:
7.8 / 10
(out of 61 reviews)
7.8 / 10
(out of 61 reviews)
Point West Apartments (CL)
Address: 116 Cromwell Road, Kensington, SW7 4XF
Nearest Underground: Gloucester Road
Rates From: £114.00 per night
With a conveniently central location these South Kensington apartments are an excellent choice for any traveller. Situated just a short walk from the Museum Quarter and the Earls Court and Olympia exhibition centres the Point West Apartments are perfectly placed in one of the most desirable areas of London.These inviting London apartments are set in an attractive residential complex and offers guests modern city living at its best. Bright, spacious and incredibly comfortable, these serviced South Kensington apartments are a welcome alternative to a hotel.
Check Rates & Availability
General Facilities
- 24 Hour Reception
- Car Parking+
- Concierge
- Internet Access
- Laundry Service+
- Lifts
- Linen Change
- Maid Service/Housekeeping
- Secure Entry System
- Security
Apartment Facilities
- Air Conditioning+
- Baby Cots Available+
- Bath With Shower
- Bathroom Products
- Dining Table and Chairs
- Dishwasher
- Double Glazing
- DVD Player
- Electric Fans on Request
- Extra Bed on Request+
- Full Kitchen
- Hairdryer
- High Chairs Available+
- In-room Safe
- Internet Access
- Ironing Facilities
- Microwave
- Oven
- Refrigerator
- Telephone
- TV
- Washer/Dryer
- Wooden Flooring
- Work Desks
Business Facilities
- Direct Line Telephone+
- Fax Facilities
- Internet Access
Apartment Types
Sleeps: 2
Bathrooms: 1
Deluxe Studio Apartment
Ideal for one or two people, this apartment has a combined living and sleeping area with a concealed double wall bed. There is also a full kitchen.
Sleeps: 2 (+1)
Bathrooms: 1
Deluxe One Bedroom Apartment
This one bedroom apartment comes equipped with a king size bed, full kitchen and bathroom. One additional bed can also be added to accommodate a third person.
Sleeps: 4 (+1)
Bathrooms: 1
Deluxe Two Bedroom Apartment
This two bedroom apartment comes equipped with a king size bed in the master bedroom, a double bed in the second bedroom, full kitchen and either one or two bathrooms. An additional foldaway bed can also be added to the apartment if required.
Please note: Some of the Deluxe Two Bedroom Apartments are Duplex style.
Please note: Some of the Deluxe Two Bedroom Apartments are Duplex style.
Locality and Attractions
Situated in the desirable South Kensington area the Point West Apartments are ideally placed whether you are staying on business or visiting on a short break. The famous Museum Quarter, home to the Natural History, Science and Victoria & Albert museums, is just a short distance away and Hyde Park, Kensington Palace and Kensington Gardens are close by. The Earls Court and Olympia exhibition centres are within easy walking distance and nearby transport links offer access to the rest of London.
Travel Information
Just a short walk away is Gloucester Road tube station which offers services on the Circle, District and Piccadilly lines.
Additional Information
- Air Conditioning: Portable units available on request
- Airport Transfers: On request
- Baby Cots: On request
- Car Parking: Must be requested in advance
- High Chairs: On request
- In-Room Safe: On request
- Internet Access: Unlimited free Wi-Fi
- Linen Change: Weekly
- Maid Service: Weekly
- Wooden Flooring: Not throughout
- Work Desks: On request
Check in is from 14:00:00 and check out is before 10:00:00
Payment Terms & Conditions
The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose.
You can view the applicable terms by clicking the link in the column "Rate Type" which appears in the search results box further
up this page. There is also a link on the next page (the booking form).
Cards Accepted
-
American Express
(3.52% surcharge) -
Maestro
-
Mastercard
(2.88% surcharge) -
Visa
(2.88% surcharge) -
Visa Debit
Overall Customer Rating for Point West Apartments (CL)
Range of facilities:
7.8
7.8
Location:
8.6
8.6
Customer service:
7.3
7.3
Cleanliness & comfort:
7.4
7.4
Value for money:
7.8
7.8
Recommended:
53 
8 
8
Latest 20 Reviews
Overall Score:
8.8/10
8.8/10
Range of facilities:
8
8
Location:
9
9
Customer service:
9
9
Cleanliness & comfort:
9
9
Value for money:
9
9
Reviewed On: 18th May 2012
Would Recommend?:
Great place, good service. Will come back :)
Overall Score:
8.2/10
8.2/10
Range of facilities:
9
9
Location:
9
9
Customer service:
8
8
Cleanliness & comfort:
8
8
Value for money:
7
7
Reviewed On: 14th May 2012
Would Recommend?:
The only handicap was that the apartment allocated to us was overlooking the underground train which may it very hard to sleep as the windows/terrace doors) are not (or so we believe) sound-proof.
We hope that in our next visit the apartment allocated to us be one facing the internal court yard (patio).
We hope that in our next visit the apartment allocated to us be one facing the internal court yard (patio).
Overall Score:
7.8/10
7.8/10
Range of facilities:
8
8
Location:
8
8
Customer service:
8
8
Cleanliness & comfort:
7
7
Value for money:
8
8
Reviewed On: 9th May 2012
Would Recommend?:
No comments were left
Overall Score:
10.0/10
10.0/10
Range of facilities:
10
10
Location:
10
10
Customer service:
10
10
Cleanliness & comfort:
10
10
Value for money:
10
10
Reviewed On: 8th May 2012
Would Recommend?:
I was down for the weekend with my two daughters. We had a great time and the apartments were convenient for the tube to the centre of london.
Thank you
Jennifer Kaye
Thank you
Jennifer Kaye
Overall Score:
9.6/10
9.6/10
Range of facilities:
8
8
Location:
10
10
Customer service:
10
10
Cleanliness & comfort:
10
10
Value for money:
10
10
Reviewed On: 8th May 2012
Would Recommend?:
Location excellent for central London and customer service were very helpful. Apartment was very clean, but probably ready for refurbishment, though well equipped. Information on rubbish disposal and recycling arrangements would have been helpful. Shops, places to eat, tube all very convenient.
Overall Score:
6.2/10
6.2/10
Range of facilities:
5
5
Location:
8
8
Customer service:
5
5
Cleanliness & comfort:
6
6
Value for money:
7
7
Reviewed On: 5th May 2012
Would Recommend?:
There was a lot of dust on al lot of places in the appartment. They were renewing the appartment next to us, and the noice is not very nice to hear when you are on your holiday
Overall it is a lovely an big appartement but the service should have been a lot better, especially because of the price.
Overall it is a lovely an big appartement but the service should have been a lot better, especially because of the price.
Overall Score:
7.2/10
7.2/10
Range of facilities:
7
7
Location:
9
9
Customer service:
6
6
Cleanliness & comfort:
7
7
Value for money:
7
7
Reviewed On: 3rd May 2012
Would Recommend?:
Our apartment was a bit dark with only small windows and it would be real nice if there was a closed room where to leave the luggage before and after receiving the keys.
Overall Score:
8.0/10
8.0/10
Range of facilities:
8
8
Location:
8
8
Customer service:
8
8
Cleanliness & comfort:
8
8
Value for money:
8
8
Reviewed On: 26th April 2012
Would Recommend?:
The apartment was perfect apart from 2 things, one was the noise from the underground train and the other was on the Friday night the apartment was cold, maybe someone should be there to show you how the heat works. The reception staff were very helpful, but it would be great if you could leave your bag somewhere on the day you were checking out. Next time we will ask for a late checkout, maybe it is something that could be mentioned when you are booking in. The apartment was fab, location excellent would strongly recommend it to anyone.
Overall Score:
9.6/10
9.6/10
Range of facilities:
10
10
Location:
10
10
Customer service:
10
10
Cleanliness & comfort:
10
10
Value for money:
8
8
Reviewed On: 21st April 2012
Would Recommend?:
Really enjoyed our atay , would recommend to a friend and would book these apartmants again
Overall Score:
8.2/10
8.2/10
Range of facilities:
8
8
Location:
10
10
Customer service:
7
7
Cleanliness & comfort:
8
8
Value for money:
8
8
Reviewed On: 12th May 2011
Would Recommend?:
The apartment was lovely and in a very good area. There are just a few little things to improve like the extra beds. They were not really comfortable, the matresses are too thin so you feel the elastic springs in your back. Further we asked at the reception for a 4. pillow that was not available and for more towels (there were just big towels, but no smaller one`s for hands/hair) and the lady told us to let you know, but maybe she did not tell you. But to leave this out - everything else was perfect! Thank you for the lovely stay!
Overall Score:
9.2/10
9.2/10
Range of facilities:
9
9
Location:
10
10
Customer service:
7
7
Cleanliness & comfort:
10
10
Value for money:
10
10
Reviewed On: 10th May 2011
Would Recommend?:
If you are in need of an appartment and not a hotel room, that will ensure you have a quiet and comfortable time in London - Point West is definately the way to go. We were really happy with our stay there. Best part is the fully-equipped kitchen that give you the opportunity to save a few pounds by eating in.
Overall Score:
8.4/10
8.4/10
Range of facilities:
9
9
Location:
9
9
Customer service:
7
7
Cleanliness & comfort:
9
9
Value for money:
8
8
Reviewed On: 6th May 2011
Would Recommend?:
Great location - close to Sainsbury's, Waitrose and the tube, same side of London as Heathrow so you don't have to battle traffic to get to the airport. Nice apartment, clean and spacious.
Overall Score:
8.2/10
8.2/10
Range of facilities:
9
9
Location:
8
8
Customer service:
7
7
Cleanliness & comfort:
8
8
Value for money:
9
9
Reviewed On: 29th April 2011
Would Recommend?:
Generally nice apartment, at least 60 sq.meters, which is decent size especially compared to London stadard of tiny hotel rooms.
I was afraid of noise from the tube, however the bedrooms were really quiet although on the 3rd floor. That was because my apartment was on the other side of the building, so my advise is to check which side of the building is your apartment facing in advance because some reviews are very critical about the noise. It really makes difference!
Otherwise great location, walking distance 10 mins to Hyde Park. Besides close underground station there also good connection by bus to all central attractions.
I was afraid of noise from the tube, however the bedrooms were really quiet although on the 3rd floor. That was because my apartment was on the other side of the building, so my advise is to check which side of the building is your apartment facing in advance because some reviews are very critical about the noise. It really makes difference!
Otherwise great location, walking distance 10 mins to Hyde Park. Besides close underground station there also good connection by bus to all central attractions.
Overall Score:
7.8/10
7.8/10
Range of facilities:
8
8
Location:
8
8
Customer service:
7
7
Cleanliness & comfort:
8
8
Value for money:
8
8
Reviewed On: 28th April 2011
Would Recommend?:
No comments were left
Overall Score:
8.0/10
8.0/10
Range of facilities:
8
8
Location:
10
10
Customer service:
6
6
Cleanliness & comfort:
9
9
Value for money:
7
7
Reviewed On: 27th April 2011
Would Recommend?:
Although the receptionist was not too friendly nor helpful when we checked into the apartment, other than that, we are quite satisfy with the rooms. We booked a 2 bedroom apartment, the living room is spacious, bedrooms are OK in size. We booked a 2 bedroom with 2 bathroom but came out to be only one bathroom, but overall is satisfactory.
Overall Score:
6.6/10
6.6/10
Range of facilities:
5
5
Location:
9
9
Customer service:
4
4
Cleanliness & comfort:
9
9
Value for money:
6
6
Reviewed On: 26th April 2011
Would Recommend?:
No comments were left
Overall Score:
7.8/10
7.8/10
Range of facilities:
8
8
Location:
9
9
Customer service:
8
8
Cleanliness & comfort:
7
7
Value for money:
7
7
Reviewed On: 25th April 2011
Would Recommend?:
The apartment was spacious and comfortable and in an excellent location - quiet yet convenient for the museums and Harrods, and right next next door to Sainsburys. Criticisms are: i)the kitchen could do with updating (stained,burnt worktop)ii)the shower squirted water everywhere, needed updating iii)the bottom sheet on our large double bed was too small to tuck under the mattress, so it kept wrinkling up and I slept on the bare mattress most of the night! Also it would have been helpful if a dishcloth/washing up liquid/or dishwasher tablets had been provided.(Room 216)
Overall Score:
7.0/10
7.0/10
Range of facilities:
8
8
Location:
10
10
Customer service:
6
6
Cleanliness & comfort:
5
5
Value for money:
6
6
Reviewed On: 18th April 2011
Would Recommend?:
The flat was dirty when we arrived and we had to clean it ourselves. The carpet was dirty, there was a awful odour in the fridge and we found some used female black tights behind the towels (previous occupants I can imagine). Cleanliness is of most importance for us as we have a small child. It is advertised as recently refurbished but this is misleading as the appliances are clearly very old (the shower, the mold in the bath). The flat was however very spacious and the location is excellent, with big supermarkets around. Need to improve the cleaning service provided.
Overall Score:
7.8/10
7.8/10
Range of facilities:
8
8
Location:
8
8
Customer service:
7
7
Cleanliness & comfort:
9
9
Value for money:
7
7
Reviewed On: 18th April 2011
Would Recommend?:
No comments were left
Overall Score:
4.6/10
4.6/10
Range of facilities:
5
5
Location:
10
10
Customer service:
1
1
Cleanliness & comfort:
2
2
Value for money:
5
5
Reviewed On: 14th April 2011
Would Recommend?:
When we showed up, the place stank of potent chemicals, which had presumably been used a little too aggressively to clean the place; this colored our entire experience. Fortunately we were able to air it out more or less effectively, but that first impression was a disaster. It left the impression that to person who had done the cleaning was just doing a job, and wasn't thinking about the quality of our stay; maybe their employer was not the company who rented us the apartment? The same impression was reinforced by everyone else we interacted with --- the desk staff couldn't help us with anything because they weren't empowered to, which was because the company renting us the apartment definitely was different from the company managing the building. Our DSL modem was broken, but the desk could not access the person who could service it for the same reason. Failure. The location, however, could not be beat.